Privacy Policy

last updated: June 17, 2025

Introduction

This privacy policy explains how PlayPexo.com (“PlayPexo,” “we,” “our,” or “us”) collects, uses, shares, and safeguards personal information when you visit or use our website, games, and related services (collectively, the “service”). By using the service, you consent to the practices described below.

Data we collect

Information you provide

  • Account details : username, password, email address, and any profile information you supply.
  • Communications : feedback, support requests, comments, or other messages you send us.
  • Purchases : payment-related data (processed by third-party payment providers; we do not store full card numbers).

Information we collect automatically

  • Usage data : game sessions, in-game actions, pages visited, clicks, referring URLs, and timestamps.
  • Device data : browser type, operating system, IP address, language settings, screen resolution.
  • Cookies and similar technologies : small files stored on your device to remember preferences, measure performance, and serve ads. See “Cookies and tracking” for details.

Information from third parties

  • Analytics providers (e.g., Google Analytics) supply aggregated usage statistics.
  • Advertising networks provide ad performance metrics and may link data to serve personalized ads.
  • Social platforms transmit your public profile if you choose to log in with a social account.

How we use data

  • Operate, maintain, and improve the service and game performance.
  • Personalize content, remember settings, and tailor advertising.
  • Process transactions and deliver virtual goods or paid features.
  • Communicate with you about updates, security alerts, and support requests.
  • Detect, investigate, and prevent fraud, abuse, or violations of our Terms of service.
  • Comply with legal obligations and enforce our rights.

Legal bases for processing (gdpr)

We rely on one or more of the following legal grounds:

  • Contract : processing necessary to provide the service you request.
  • Legitimate interests : improving the service, preventing fraud, and marketing (balanced against your rights).
  • Consent : optional cookies, marketing emails, or personalized ads. You may withdraw consent at any time.
  • Legal obligation : record-keeping, tax, and compliance duties.

Cookies and tracking

Cookies, web beacons, and local storage help us:

  • Keep you logged in and remember preferences.
  • Measure site traffic and game metrics.
  • Deliver and measure ads (including third-party ad networks).
    You can disable cookies in your browser, but parts of the service may not function properly.

How we share data

  • Service providers : hosting, analytics, payment, customer support, and security vendors bound by confidentiality.
  • Advertising partners : to serve contextual or personalized ads (subject to your choices).
  • Game developers : aggregated performance data for titles hosted on PlayPexo.
  • Legal and safety : if required by law, court order, or to protect the rights, safety, or property of PlayPexo, users, or the public.
  • Business transfers : in connection with a merger, acquisition, or sale of assets (you will be notified of any change in ownership or use of your data).
    We do not sell your personal information for money.

International data transfers

Your data may be processed in countries other than where you reside. We implement safeguards such as standard contractual clauses, encryption in transit, and strict access controls to protect transferred data.

Data retention

We store personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law. Usage logs are typically retained for up to 24 months; account records persist while your account remains active or until deletion is requested.

Data security

We use industry-standard security measures: HTTPS encryption, firewalls, access controls, and regular audits. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights and choices

General rights

  • Access a copy of your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion, restriction, or portability of your data (subject to legal limits).
  • Object to processing based on legitimate interests or direct marketing.

European economic area (eea) residents

Contact us to exercise GDPR rights at [email protected]. You may also lodge a complaint with your local data-protection authority.

California residents (ccpa/cpra)

You have the right to know, delete, and opt out of “sharing” of personal information. Submit requests via [email protected] or our web form. We will not discriminate for exercising your rights.

Managing cookies and ad choices

  • Adjust browser settings to block or delete cookies.
  • Opt out of Google Analytics using the opt-out browser add-on.
  • Visit the Digital Advertising Alliance (optout.aboutads.info) to opt out of interest-based ads.

Children’s privacy

PlayPexo is not directed to children under 13. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 13 (or under the age threshold in your jurisdiction), we will delete it promptly. Parents who believe we hold such data should contact us.

Third-party sites and services

The service may link to external websites or include games hosted by independent developers. This privacy policy does not govern the practices of those third parties; review their policies before providing information.

Changes to this policy

We may update this privacy policy from time to time. The “last updated” date will reflect the most recent revisions. Material changes will be highlighted on the site or communicated by email. Continued use of the service after changes take effect constitutes acceptance.

Contact us

For privacy questions, data-access requests, or complaints, email [email protected] or write to:

PlayPexo Privacy Team

We aim to respond to all verified requests within 30 days.